
Here at Foresight, we know that security is important to you. And, the best way you can ensure you’re obtaining the highest level of security is to be an intelligent consumer. The following questions and answers will help provide you with some helpful information about security. Contact Us for any security question you may have.
Your Central Monitoring Station
1. What is a central monitoring station?
2. What should I look for in a central monitoring station?
3. Do I need monitoring?
4. What is verification and how important is it?
5. Does the alarm signal directly contact the police? If not, why?
6. What are other benefits from having a monitored security system?
About ForesightSecurity
7. Is Foresight a member of the local alarm association?
8. Does Foresight have all applicable municipal/state licenses?
9. Does Foresight participate in a false alarm reduction program?
10. Where can I find out more information about Foresight Security?
About Security System Products
11. How do I order products and services from Foresight Security?
12. What if I live in an area where Foresight Security does not have service?
13. Are there any local regulations that may apply?
Foresight Billing/Fees/Agreement/Warranty
14. Will I receive a written estimate?
15. Is there a warranty on the equipment and labor?
16. What does the monthly monitoring fee cover?
17. Does my alarm system have to be constantly monitored?
18. When will my billing cycle start?
19. Are there any other taxes or fees I should be aware of?
20. How long is my monitoring service agreement?
21. What type of warranties comes with my Foresight Security System?
22. How long will the installation normally take?
What is a central monitoring station?
A central monitoring station is a monitoring facility that monitors security for specific circumstances like fires, intrusions, carbon monoxide, burglaries and medical emergencies and will make the appropriate response. A few key components are the equipment used to communicate with the alarm system and consumer, the receiving equipment that logs and prioritizes calls for assistance and the professionally trained staff that responds to each situation. [Back to top]
What should I look for in a central monitoring station?
Underwriter’s Laboratories (UL)-listing. "Listed central station" is a common way to refer to an alarm monitoring facility that has proven credentials to provide tandards complying service. In the case of monitoring stations, UL requirements cover building structure, receiving and monitoring equipment, and staffing issues; in addition to installation and ongoing service. In order to be able to provide Standards complying service, the building, equipment and staffing requirements have to be met at all times. [Back to top]
Do I need monitoring?
A Foresight Security system installed in your home will make your home 3 times less likely to be burglarized. By having a monitored system, Foresight Security's monitoring stations can take immediate action to verify and dispatch help in any emergency situation. [Back to top]
What is verification and how important is it?
When the dispatcher calls your home or business after receiving an alarm signal to confirm authenticity is the most basic form of verification. By confirming alarm signals, unnecessary dispatches of the authorities are avoided, saving the alarm owner fines and embarrassment, as well as helping to ensure that the correct type of emergency help is dispatched. [Back to top]
Does the alarm signal directly contact the police? If not, why?
Sometimes, users trip alarm systems accidentally. Also, alarm systems often report other signals (such as maintenance requirements) that public authorities are not in a position to respond to. A professional central station maintains specific instructions for each client regarding how to respond in a particular situation, thus allowing for a customized. [Back to top]
What are other benefits from having a monitored security system?
Up to 20% off your homeowner’s or business insurance premiums when you have a monitored security system installed in your home or business. [Back to top]
Is Foresight a member of the local alarm association?
Foresight's authorized business partners are typically members of their local associations or the National Burglar and Fire Alarm Association. [Back to top]
Does Foresight have all applicable municipal/state licenses?
All Foresight's authorized business partners are required to carry all applicable licenses. [Back to top]
Does Foresight participate in a false alarm reduction program?
All of Foresight's monitoring stations maintain an extensive audit on false alarms and require all authorized business partners to certify that the customer understands its proper use and is thoroughly instructed in the operation of their system. [Back to top]
Where can I find out more information about Foresight Security?
Please feel free to continue to browse our website. Or, call (480) 388-3400 to speak with a Foresight agent. [Back to top]
How do I order products and services from Foresight Security?
Contact Foresight Security at (480) 388-3400, e-mail Information@ForesightSecurity.com or click here and fill out the online form. [Back to top]
What if I live in an area where Foresight Security does not have service?
If you live where Foresight Security cannot install or service your system, Foresight customer service may be able to provide you with alternative solutions. [Back to top]
Are there any local regulations that may apply?
Yes, some municipalities require that certain permits, licenses or registrations be obtained before a security or fire alarm system can be installed in your home. They may also have additional requirements on how the type and style of some components may be installed. Your local Foresight Security agent can assist you in meeting these requirements. [Back to top]
Will I receive a written estimate?
Foresight will be more than happy to provide you with a free written estimates. Simply call (480) 488-3400, e-mail Information@ForesightSecurity.com or click here and submit the online form. [Back to top]
Is there a warranty on the equipment and labor?
Foresight Security and its partners will provide you with a printed copy of the agreement that covers all terms and conditions including the warranty. [Back to top]
What does the monthly monitoring fee cover?
The monthly fee applies to those products and services that Foresight Security business partners install and Foresight Security monitors through our UL-approved monitoring stations. [Back to top]
Does my system have to be monitored?
If you choose not to have your system monitored, your system can be deactivated by Foresight Security without penalty (the customer is subject to the terms and conditions of any monitoring agreement with Foresight Security.) [Back to top]
When does my billing start?
Service fees are activated when your system is converted, installed and tested. The installation cost and any other optional fees are due upon delivery and completion of installation or conversion. Monitoring and any optional service charges will be billed using your choice of payment plans. [Back to top]
Do sales or other taxes apply?
At the time of installation, your local Foresight Security agent will provide information about any additional fees or taxes required by your municipality for the system you have selected. These may include any sales tax, use or permit fees applicable for your area. [Back to top]
How long is my agreement for service?
Your local Foresight Security agent will review the details of your agreement with you during your initial meeting. If you have any questions just give us a call anytime. (480)388-3400 [Back to top]
What type of warranty comes with a Foresight Security system?
Foresight's warranty covers parts and labor supplied by Foresight Security for one year. All warranty work is done by your local Foresight Security agent. The service agreement has additional information and warranty terms. [Back to top]
How long will the installation normally take?
Depending on the options you select, your Foresight Security agent will be able to estimate installation time with you when your installation schedule is verified. [Back to top]
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